Creating a Human Experience and the Genius of John Wanamaker

Have you ever walked into a bar or restaurant, a health club, a car dealership, a party, or a store and immediately wanted to leave?  Before our brain has a chance to process the situation, our intuition has taken control of our body, turned it around, and moved it back outside.  As we walk further … Continue reading Creating a Human Experience and the Genius of John Wanamaker

You Can Feel It. That Cold Ain’t the Weather

That’s a quote from the movie, 30 Days of Night, where vampires invade Barrow, Alaska.  Horrible and brilliant at the same time, but what a great line: “That cold ain’t the weather.” Climate change?  Yes, but it ain’t the weather.  It’s getting excessively cold in some areas as we turn up the heat and it … Continue reading You Can Feel It. That Cold Ain’t the Weather

Don’t Be the Third Quote

In business, a quote is a proposal package for a combination of products and/or services at the best possible price; eh, the cheapest.  So, we’re not getting the best.  The actual best is very expensive and justifiably so.  We’re not getting the cheapest either.  The cheapest is crap and we don’t’ want that.  No, it’s … Continue reading Don’t Be the Third Quote

Never Want Something Too Much and How to Manage a Bad Beat

We’ve done everything right.  We played our cards not only right, but righteously.  We communicated, contributed, brought value to every interaction, dotted all the I’s and crossed every T.  We invested time, money, skill, and expertise into this, with a world of experience, far wider and deeper than the other players.  Everything is going as … Continue reading Never Want Something Too Much and How to Manage a Bad Beat